This Privacy Policy explains what personal data lte4d collects, why we collect it, how we use and protect it, and what rights you have over your own information. Your privacy is a structural part of how this Platform is built, not an afterthought.
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, email address, phone number, national identity number (NIK on KTP), IP address, device identifiers, and financial account details. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction. |
| "Data Controller" | lte4d — the entity that determines the purposes and means of processing your Personal Data. |
| "Data Processor" | A third party that processes Personal Data on behalf of lte4d under a written data processing agreement. |
| "KYC Data" | Identity and age verification documents submitted by you, including copies of your Indonesian National Identity Card (KTP), selfie photographs, and proof of payment method ownership. |
| "Sensitive Data" | Personal Data requiring heightened protection: financial data, identity document data, and any data revealing health information, including responsible gaming disclosures. |
| "Cookies" | Small text files stored on your device by your browser at the instruction of the Platform, used for session management, analytics, and personalisation. |
The Data Controller responsible for your Personal Data is lte4d, operating the Platform at https://lte4d.cam. lte4d is an internationally licensed online betting and gaming operator serving English-preference players in Indonesia.
For all data protection enquiries, including requests to exercise your rights under Section 11, please contact our Data Protection team. Contact details are provided as plain text in Section 14 of this Policy — they are not clickable links.
lte4d collects Personal Data through the following channels and in the following categories:
3.1 Data You Provide Directly
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, NIK (national identity number from KTP) | Account registration & KYC |
| Contact Data | Email address, phone number (WhatsApp), city/province of residence (e.g., Jakarta, Surabaya, Bandung) | Account registration |
| Financial Data | Bank account number and name (BCA, BRI, BNI, Bank Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon), e-wallet identifier (OVO, DANA, GoPay, ShopeePay, LinkAja), deposit/withdrawal transaction history | Deposit/withdrawal setup & KYC |
| KYC Documents | Scanned or photographed KTP, selfie with KTP, proof-of-payment-method screenshot | Pre-withdrawal verification |
| Communications Data | Live chat transcripts, support email content, feedback submissions | When you contact support |
| Responsible Gaming Data | Self-limit configurations, self-exclusion requests, responsible gaming disclosures | When you use RG tools |
3.2 Data Collected Automatically
| Category | Examples |
|---|---|
| Technical Data | IP address, browser type and version, operating system, device type, screen resolution, time zone (WIB/WITA/WIT) |
| Usage Data | Pages visited, game sessions initiated, bet placement history, session duration, click paths, search queries on Platform |
| Cookie Data | Session cookies, persistent preference cookies, analytics identifiers — see Section 8 for full detail |
lte4d processes your Personal Data on one or more of the following lawful bases, depending on the specific purpose:
lte4d uses your Personal Data for the following purposes, each tied to a specific lawful basis:
| Purpose | Data Used | Lawful Basis |
|---|---|---|
| Account creation and management | Identity, Contact | Contractual necessity |
| Age and identity verification (KYC) | KYC Documents, Identity | Legal obligation |
| Payment processing | Financial Data | Contractual necessity |
| Fraud and AML monitoring | Financial, Technical, Usage | Legal obligation + Legitimate interests |
| Responsible gaming monitoring | Usage, RG Data | Legal obligation + Legitimate interests |
| Customer support delivery | Identity, Contact, Communications | Contractual necessity |
| Platform analytics and improvement | Usage, Technical, Cookie | Legitimate interests |
| Personalised promotions (where consented) | Usage, Contact | Consent |
| Security and access control | Technical, Cookie | Legitimate interests |
lte4d does not use Personal Data to make fully automated decisions that produce legal or similarly significant effects without human review.
lte4d does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We share Personal Data only in the following circumstances and only to the minimum extent necessary:
lte4d is an internationally operated platform and may process or store your Personal Data on servers located outside Indonesia. Where such transfers occur, lte4d ensures that appropriate safeguards are in place — including standard contractual clauses, data processing agreements with adequate protection standards, and technical security measures equivalent to those applied to data processed within Indonesia.
By creating an Account and using the Platform, you acknowledge and consent to the transfer of your Personal Data to jurisdictions outside Indonesia for the purposes described in this Policy, subject to the safeguards described above.
lte4d retains Personal Data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and our licensing obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | AML / KYC compliance and licensing obligation |
| Financial Transaction Records | 5 years from transaction date | AML compliance and dispute resolution |
| KYC Documents | 5 years after account closure | Regulatory audit trail |
| Communications Data | 2 years from last interaction | Customer service quality and dispute resolution |
| Responsible Gaming Records | 5 years after exclusion ends | Legal obligation and player protection |
| Technical / Cookie Data | 13 months from collection | Analytics review cycle |
After the applicable retention period expires, Personal Data is securely deleted or anonymised. Where anonymisation is applied, the resulting data is no longer considered Personal Data and is not subject to this Policy.
lte4d applies a layered technical and organisational security framework to protect Personal Data against unauthorised access, disclosure, alteration, or destruction. Key measures include:
Subject to applicable law and certain conditions, you have the following rights regarding your Personal Data held by lte4d. To exercise any of these rights, contact us using the details in Section 14.
lte4d will respond to rights requests within 30 days of receipt. We may ask you to verify your identity before processing any request. There is no charge for exercising your rights, unless a request is manifestly unfounded or excessive.
The lte4d Platform is strictly for adults. We do not knowingly collect Personal Data from persons under 21 years of age. Age verification is performed during KYC for all accounts prior to withdrawal. If lte4d discovers that Personal Data has been collected from a person under 21, that Account will be closed immediately and any associated data will be deleted, subject only to any overriding AML retention obligations.
If you are a parent or guardian and believe that a person under 21 in your care has registered an Account on lte4d, please contact us immediately using the details in Section 14. For further guidance on protecting young people from gambling harm, visit our Responsible Gaming page.
lte4d reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our data processing practices, or Platform functionality. Material changes will be communicated via a notice on the Platform homepage and, where practicable, via email to your registered address. The "Effective Date" at the top of this page reflects the date of the most recent revision.
Continued use of the Platform after the effective date of any amendment constitutes your acknowledgement of the revised Policy. We encourage you to review this page periodically.
For any questions, concerns, or requests related to this Privacy Policy or the exercise of your data rights, please contact lte4d's Data Protection team through the following channels. All contact details are provided as plain text — they are not clickable links.
| Channel | Details |
|---|---|
| [email protected] (plain text — not a clickable link) | |
| Live Chat | Available within your Account dashboard 24/7. Indonesian-speaking agents available. |
| Response Time | Privacy and data rights requests: up to 30 days from verified receipt. General support: 2–5 minutes via live chat during peak WIB hours. |
If you are not satisfied with lte4d's response to a privacy complaint, you have the right to escalate your concern to the relevant data protection supervisory authority in the jurisdiction applicable to your situation.
Privacy by Design
Privacy protection at lte4d is built into the Platform architecture — not bolted on after the fact. Here are six ways that commitment is reflected in practice.
Every byte of data exchanged between your device and lte4d is protected by TLS 1.2+ encryption. KYC documents and financial account data are encrypted at rest using AES-256 — the same standard used by international financial institutions.
Your Personal Data is accessible only to lte4d staff with a documented, role-specific need. Access is protected by multi-factor authentication and audited via automated logs reviewed by the Platform's security team.
lte4d does not sell, rent, or share your Personal Data with advertisers or data brokers — ever. Your information is used solely to operate the Platform, process your transactions, and fulfil our legal compliance obligations.
lte4d collects only the Personal Data that is genuinely required for the purposes described in this Policy. We do not collect data speculatively. Where data can be anonymised for analytics purposes, we anonymise it before analysis.
lte4d processes rights requests — access, rectification, erasure, restriction, portability — within 30 days. We provide a clear and documented process for exercising each right, available through our support team at any time.
In the event of a data breach that poses high risk to your rights and freedoms, lte4d will notify affected users without undue delay. We maintain a tested incident response plan and report to relevant supervisory authorities where required by law.
Related Policies
This Privacy Policy works together with lte4d's Terms & Conditions and Responsible Gaming guidelines to give you a complete picture of your rights and our obligations as a Platform operator.
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